Access to knowledge for consumers: Reports of Campaigns by Jeremy Malocolm

By Jeremy Malocolm

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1. F IRST PHASE : PLANNING AND INTERVIEWS barriers to access consumers are likely to face and how they would feel about them. • Second, recordings or transcripts of these interviews (where necessary translated into English) would be used to isolate a range of opinions about the various access barriers faced by consumers. • Third, these opinions would be used to develop a larger-scale quantitative survey of consumers. It was determined that a suitable statistical method for this purpose was the use of a Likert scale, which is specifically designed to measure subjective states of mind such as opinions.

In those countries where difficulties were experienced, easily the most serious problem encountered was the inability to access copyright materials in the time and place of the user’s choice. This difficulty can be countered by technologies for time-shifting, space-shifting and formatshifting, and for copyright laws that support the use of these technologies. The policy lesson from this section is that consumers’ legal use of copyright works can be fostered by helping them to access those works at times, places and on devices of their choosing.

If no, skip to question 9] 8. What has influenced your decision to use, or not to use, free or open source software? Films and music 9. Do you ever watch films or listen to music, other than at a public venue such as a cinema or concert? [If no, end the interview] 10. 6. Analysing the interview data d) accessing them on the Internet; and e) any other circumstances. 11. When you have had access to films or music, describe any difficulties or concerns you may have experienced with them, including difficulties in: a) watching or listening to them; b) copying from them; and c) sharing them.

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